SUPPORT
Return Policy
At Modenza, your satisfaction is our priority. If you’re not completely happy with your purchase, you can return eligible items within 7 days of receiving your order. All returned products must be unused, in their original condition, and with all tags attached. Please note that return shipping costs are the responsibility of the customer, unless the item was damaged or incorrect. For more details, check out our FAQs below or contact our support team.
We accept returns within 7 days of receiving your order. Items must be unused, in their original packaging.
To request a return, please contact our support team and share your order number and reason for return. We’ll guide you through the next steps.
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect when delivered.
Once we receive your returned item, please allow 3–5 business days for inspection and processing. Refunds will be issued to your original payment method.
Our team is here to help
If you require any support, we’re here to help, just visit our Contact page to get in touch with us.
